FileNexus™ News
Keys Energy Goes Green with FileNexus™
April 26, 2012
Using FileNexus, KEYS no longer makes copies or keeps paper files, and the Customer Service team enjoy instant recall of needed documents right at their fingertips.
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Integrate FileNexus™ Document Management Directly Into Your Mission Critical Business Systems
April 12, 2012
Significantly improve your business productivity by embedding FileNexus' robust document management functionality directly into your key business applications. More...
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Whitby Hydro Electric Corporation Provides Reliable & Efficient Customer Service Using FileNexus™
March 28, 2012
Whitby Hydro uses FileNexus to capture all customer related documents in one secure, centralized data repository. Customer Service representatives are now able to handle customer questions and requests more quickly and efficiently. More...
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FileNexus™ Offers Utilities A Comprehensive Document Management Solution
March 6, 2012
Leveraging more than 20 years of experience, we have a deep utilities practice that marks FileNexus as the solution of choice for the industry. FileNexus gives utilities, both large and small, the ability to capture virtually any type of document from any source, indexing and compressing them for secure archival and future recall—providing a single cohesive repository for all document management, workflow and retention needs.
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FileNexus™ Deployed As A Cloud-Based Service By Document Services Company Roler Data Inc.
February 2, 2012
FileNexus has allowed Roler to increase revenue, widen its customer base and deepen relationships with existing clients. In less than 3 years, over 70 Financial Institutions have implemented Roler’s FileNexus solution to present and manage both internal and customer-facing documents.
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Eliminate Data Entry with 2D Barcoding
January 19, 2012
Organizations continue to have many key processes that are paper dependent. These highly manual workflows cost significant time and money. Barcoding eliminates the need for data entry by inside staff—as well as the manual filing and management of related documents. More...
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Orillia Power Corporation Protects Electrical Generation & Distribution Assets With FileNexus™
January 5, 2012
OPC's Engineering department used FileNexus to capture, archive and protect all relevant station documentation dating back to 1917, including original drawings, maps, and equipment manuals. More...
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Hillsdale BPU Eliminates Reliance on Paper Files and Improves Customer Service Using FileNexus™
December 12, 2011
Hillsdale BPU eliminated filing errors, sped up their customer service process and implemented a complete business continuity and disaster recovery program using FileNexus™. More...
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Grocery Outlet Deploys FileNexus™ Document Management System
December 8, 2011
FileNexus™ allows Grocery Outlet to manage, process, store and retrieve mission critical documents from multiple sources on a daily basis. By increasing efficiency, Grocery Outlet is able to manage their growth in an effective manner…
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FileNexus™ Features | Single Sign-on | Web DirectLink
November 30, 2011
We are pleased to introduce two new FileNexus™ features that will help make you more efficient and simplify your business processes.
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FileNexus™ Client Newsletter Issue 3 – Advanced Workflow
8th September 2011
We are pleased to introduce new FileNexus™ Advanced Workflow, a flexible and powerful way to optimize your existing business procedures and suppress paper flows - resulting in measurable quality and productivity gains…
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Peterborough Utilities Group–Reaping the Benefits of the FileNexus™ Document Management System
8th September 2011
Since deploying FileNexus™, Peterborough Utilities Group has seen huge savings in time and resources spent on filing, retrieving and managing customer records. FileNexus™ has allowed the Customer Service Department to efficiently manage increasing workloads and growing regulatory requirements…
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FileNexus™ Client Newsletter Issue 2 – Dashboard
20th July 2011
Introducing FileNexus™ Dashboard. The new Dashboard feature allows you to visually track management functions, work flows etc., with easy to read charts and graphs –custom designed to meet your specific needs…
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Roanoke Gas Company Deploys FileNexus™ Document Management Solution
12th July 2011
Roanoke Gas Company needed a document management solution that would integrate seamlessly with both their customer information and financial management systems. After deploying FileNexus™ in their Accounting and Executive departments, they were impressed with how the system positively impacted workflow…
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Innisfil Hydro and FileNexus™: Increasing Customer Service and Efficiency
14th June 2011
After implementing FileNexus™, Innisfil Hydro experienced huge savings of time, space, and printing costs. FileNexus™ made a huge difference to Innisfil’s customers also, by providing online access to their accounts, including an exact copy of their bill...
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FileNexus™ Client Newsletter Issue 1 – Enhanced Web Client
2nd June 2011
Following our previous communication on the new developments with our Web Client, we are pleased to introduce a more advanced Web Client version. A number of enhancements have been made, designed to improve search, view and download functionality...
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The Document Management Solution for Rogers Communications
2nd June 2011
Following the successful deployment and automation of the Rogers’ Account Payable department, Rogers has moved to implement FileNexus™ in a number of other areas within the organization...
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The City of Clearwater deploys FileNexus™ Document Management Solution
May 13th 2011
The City of Clearwater’s centralized customer contact and billing center is located remotely from each of the City’s gas, water/wastewater and solid waste utility sites. Thanks to FileNexus™, Customer Service Representatives now have instant access to valuable records and information...
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Oakville Hydro Improves efficiency and customer service with FileNexus™
April 29th 2011
Serving over 171,000 people in one of the fastest growing and most prosperous, de-regulated regions of Ontario, Canada, FileNexus™ has proved to be the solution Oakville Hydro needed to achieve their customer service goals...
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FileNexus™ Case Study – ACL Laboratories
Fall 2004
ACL is a full service clinical laboratory operated jointly by the largest integrated healthcare system in Chicago. Initially, ACL Labs planned to use FileNexus™ for only outreach requisitions and patient reports, but it quickly became apparent that it could be used for much more...
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Loris Technologies’ FileNexus™ Solution Powers Up Productivity at Erie Thames Services
Fall 2005
ETS is a utility service provider based in Ingersoll, Ontario. It provides enhanced services to customers of its parent company, Erie Thames Power. With a recent overhaul of its internal processes, FileNexus™ has proved to be the cost-effective efficient solution...
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Case Study - Hamilton Health Sciences
May 2004
Hamilton Health Sciences is a large teaching hospital with 1,000+ physicians, 8,000+ staff and 1,160 beds spread over 4 recently integrated sites. Over 5 billion records have now been archived to FileNexus™ with plans to expand its use even further...
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Case Study ICI Canada - A brush of data management genius
ICI Canada, headquartered in Concord, Ont., was using thousands of sheets of paper for invoices, order forms, sales reports and other financial information. Since the implementation of FileNexus™, the company is printing some 65,000 fewer pages per month...
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Case Study Kitchener Wilmot Hydro Inc
Summer 2005
Kitchener Wilmot Hydro Inc. (KWH) serves 75,000 customers in the City of Kitchener and surrounding Township of Wilmot, in Southwestern Ontario. FileNexus™ enabled KWH to electronically archive and manage 5,000 billings daily, resulting in dramatic improvements in staff efficiency and storage...
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FileNexus™ Solution Drives Mack Canada and Volvo Trucks Canada Inc.
Mack Canada Inc. and Volvo Trucks Canada Inc. are part of the VolvoGroup of companies. Rolling out FileNexus™ has enabled the company to lower off-site filing storage costs, and increase overall efficiency by reducing manual workloads...
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