PUC Services Inc. (PUC) provides utility services to more than 33,000 customers in Sault Ste. Marie, Ontario and the surrounding area. The company was looking for a way to improve efficiency and cut costs in the Billing and Customer Service Departments.
Located in Las Vegas, the Regional Transportation Commission of Southern Nevada (RTC) is the transit authority and the transportation-planning agency for Southern Nevada. The RTC transit system carries more than 64 million riders per year and is one of the most efficient transit providers in the United States.