Frequently Asked Questions

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How does network licensing work?

A. FileNexus networking is based upon concurrent users accessing the Server, regardless of location.

This means clients accessing the Server can be anywhere, and an unlimited number of users can have access; we only monitor how many people access the Server at the same time.

Also, network upgrades are billed on a “retained equity” basis.

If, for example, you ordered a 10 concurrent user license, you would pay the 10-user price. There are no incremental charges based on the 2 or 5 user levels. Should you later upgrade, for example to a 20 user license, you would only pay the net difference between the original purchase (10 user) and the upgrade purchase (20 user).

Network pricing is a one-time fee, not a recurring annual charge, and is consistent, regardless of the Server licenses held.